Competitive Edge

Many vacation rentals are managed by the owner for good reason. Where else will you find someone who can do as good of a job for a manageable price? How else can the owner be able to control the behavior of guests? 

Realize that as the owner the job you're performing to manage the property yourself is only earning you 25%, and in some ways could be costing you money. What's your time worth? Rental hosting demands immediate responses at any time of the day. AirBnB guests message the host mid-day, nights, weekends, and especially on holidays. In a normal job you'd get paid extra to work weekends or holidays, but thats when your rental most needs attention. Do you enjoy going on vacation? If you are the property host you cannot take a vacation from guests and their concerns without an impact in business. You deserve time off and being the sole host of your short term rental can burn you out fast. Additionally, if you're not devoting extra time to your rental to compete then your rental could become stale. It demands a host who can go above and beyond just managing guests, you'd need to devote attention to building the rental business over time. 

If a short term rental property manager is earning less than 25% of they will eventually lose their incentive to dedicate time and resources to your rental. This is because market data demonstrates that professional STR management businesses break even at 24%. Between employees, insurance, and monthly expenses related to managing your rentals there is almost enough for some advertising. If you want a rental hosting service that can do everything you will need to factor in a decent amount so they can stay in business. 

Promotionally, we offer our services at 25% of rental income after online platform fees. Discounts can be applied in the case of exceptional properties. 

Did you expect your property manager to have a plumber in house? How about an electrician? And if you need a landscaper to keep the yard in good condition did you ever think your property manager could do that too? Do you expect your property manager to have appliances in storage waiting to replace a broken one just in case?

Galvanized Property Management has contractors experienced in plumbing, electrical, flooring, paint, drywall, flooring,  landscaping, and more. Furthermore, we have those contractors in house full time. So when something needs fixed we are not 'subbing it out.'  A typical plumber will charge $95 just for a diagnostic call during normal business hours. But when you have Galvanized Management for your team you have predictable contracted hourly rates. 

What's the best way to get positive reviews? How do you become a superhost? By communicating to the guests that you care about their experience and by performing above their expectations. Our property hosts are surprisingly empathetic to your concerns and your guest's concerns. They are passionate about positive outcomes for every conceivable circumstance and have experience interacting with guests in order to be familiar with guest expectations. 

With enough industry experience a property manager is able to take lessons from one guest and apply them to another. With experience maintaining rentals a manager is able to apply solutions across multiple properties. Sometimes a solution to a problem is just a matter of asking a few other people. This is another example of how the team dynamic benefits you. 

The business owner of Galvanized Management was a local Math Teacher for 10 years. Communicating complicated concepts and algorithms is a skill that is built over time. It permeates the training culture of the organization and characterizes our communication style. We strive to be helpful and respond promptly. When appropriate we communicate in writing, but every member of the team has a cell phone and can be reached on their direct line, during and after business hours.